LiveAgent, is a powerful Helpdesk system that could help you build better customer relationships, and help your customer service team provide an overall better service in every regard.
Use the ticketing system to manage and organize your customer communication. Further you can use your Social Media to handle requests from the most popular Social Media like Facebook, Twitter, Instagram, Viber and WhatsApp. You can also create a customer portal with a knowledge base full of useful articles, guides, forums and other FAQs.
With LiveAgent you can have one of the fastest live chats available, packed with features that can help you sell more and reply fast.
Finally LiveAgent offers a call center that can handles inbound and outbound calls, supporting features like IVR and call backs. This is where CYPRUS P.B.X. fits.
How you can user CYPRUS P.B.X. service with LiveAgent
You can use a regional number from your Cyprus PBX Hosted P.B.X. service into LiveAgent’s call center super easy. And the best part? There are no additional fees from LiveAgent for this connection!
If you are interested in using your CYPRUS P.B.X. number with LiveAgent
- Create a demo account with LiveAgent at https://www.liveagent.com/trial/
- Navigate to Numbers
- Search for Cyprus PBX.
- Click on add
- Insert required credentials. All you need from CYPRUS P.B.X. Hosted PBX service, is the assigned number, the SIP extension username and SIP extension password of this number
You can now accept calls to your LiveAgent call center or perform calls trough your LiveAgent Callcenter!
