Attended Transfer with MicroSIP

Open Settings tab in Microsip Softphone Disable Call Mode option and enable Headset support if you use headset, and save your options. When you are on a call and want to transfer the call to another party with attended transfer: Put the current call on hold. Place a second call to the party you would like to transfer the call.…

Configure Register SIP Trunk from CYPRUS P.B.X.

Upon activating your account, in your portal you will find the following information for the registration: Username password domain Then depending our your P.B.X. system you can use the below setup to configure the register SIP Trunk to your P.B.X. username= usernametype=friendsecret=passwordnat=yesinsecure=invite,porthost=domain_namedtmfmode=rfc2833disallow=allcontext=from-trunkcanreinvite=noallow=g729 Register: username:password@domain_name

Configure Linphone soft phone on Smartphones with Cyprus PBX Hosted PBX Service

Linphone is a free softphone in both Android and iOS smartphones. The great news is that it offers the G729 codec for free! CYPRUS P.B.X. recommends to all our customers to use the G729 codec as the preferred codec when connecting either WiFi or through mobile data with 4G/5G. To configure this softphone with CYPRUS PBX Hosted PBX service follow…

Use CYPRUS P.B.X. service with LiveAgent Help Desk

LiveAgent, is a powerful Helpdesk system that could help you build better customer relationships, and help your customer service team provide an overall better service in every regard. Use the ticketing system to manage and organize your customer communication. Further you can use your Social Media to handle requests from the most popular Social Media like Facebook, Twitter, Instagram, Viber and WhatsApp. You can…

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Configure Grandstream VoIP phones with Cyprus PBX Hosted PBX Service

  1. Find the IP Address of the VoIP phone  Once the phone is powered on and connected to the network, the IP address can be found by going to From your phone, navigate to Menu >> Status >­> Network Status >> IPv4 Address. It will be of the form 192.168.XX.XXX Enter the IP address in the browser of your…

Configure MicroSIP Softphone in PC with Cyprus PBX Hosted PBX Service

  1. Download and install MicroSIP from the below link: 2. Configure the softphone following the below pictures:   The Domain, the username and the password will be provided by CYPRUS PBX SOLUTIONS and will be available under your portal account at https://prepaid.cypruspbx.com  under the Menu Item“Configuration -> Configuration Details   3. Choose the desired Codec and record calls locallyif…

Configure Grandstream Lite Softphone with Cyprus PBX Hosted PBX Service

  1. Download the application from Apple Store or Google Play 2. Start the application and follow the below screenshots to setup your account To configure Grandstream Wave Lite you will need your SIP Username and SIP PasswordSettings -> Account Settings -> New Account(+) ->Generic SIP Account Enter the following information to configure your extension with your CYPRUS P.B.X. basic…

Configure Yealink VoIP phones with Cyprus PBX Hosted PBX Service

  1. Find the IP Address of the VoIP phone  Once the phone is powered on and connected to the network, the IP address can be found by going to MENU > STATUS > IPv4. It will be of the form 192.168.XX.XXX Enter the IP address in the browser of your PC and click on search. Then, we will get…

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